Terms & Conditions
Terms and Conditions
Effective Date: July 11 2025
Welcome to Nova Elegance ("we," "our," "us"). By accessing or using our website novaelegance.store (the "Website"), you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use our Website.
1. Products and Services
Nova Elegance specializes in selling women's fashion and beauty products designed to boost elegance and confidence. Our product offerings include a wide range of clothing, accessories, and beauty items that aim to enhance the personal style and self-assurance of our customers.
2. Ordering Process
When you make a purchase on our Website, you are placing an order to buy the products subject to these Terms. The steps for placing an order are as follows:
Browse the products on our Website.
Select the products you wish to purchase and add them to your cart.
Proceed to checkout to provide your shipping and payment information.
Confirm and place your order.
By placing an order, you agree to pay the specified price for the product(s) and shipping costs. We reserve the right to refuse or cancel any order at our discretion.
3. Payment Methods
We accept the following payment methods (available in the US):
Credit and debit cards (Visa, MasterCard, American Express, Discover)
PayPal
Other online payment methods (if applicable)
Your payment will be processed securely via trusted payment gateways.
4. Shipping and Delivery
We use reliable shipping companies to ensure your products are delivered safely and on time. Delivery times will vary depending on your location and the shipping method you select. Shipping charges will be calculated at checkout based on your delivery address and chosen shipping option.
Please ensure the shipping address provided is correct, as we are not responsible for delays or non-delivery due to incorrect address details.
5. Returns and Refunds
We offer a 14-day return policy. If you are not satisfied with your purchase, you can return the items within 14 days of receiving your order. To be eligible for a return:
The product must be in the same condition as when you received it (unworn, unused, and with all original tags attached).
You must contact us at novaelegance@gmail.com to initiate the return process. We will provide you with further instructions on how to return the product.
Once we receive the returned product and verify its condition, we will process a refund to your original payment method. Shipping costs are non-refundable, and you will be responsible for the return shipping fees unless the return is due to a mistake on our part (e.g., defective or incorrect items).
6. Intellectual Property
All content on the Website, including but not limited to text, images, logos, videos, and graphics, is the intellectual property of Nova Elegance and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our express permission.
In addition, we may use user-generated content from platforms like TikTok for promotional purposes (e.g., product videos). By submitting or tagging content on these platforms, you grant us the right to use it for our marketing purposes.
7. Limitation of Liability
We make every effort to ensure that the information and products available on our Website are accurate and up-to-date. However, we cannot guarantee that all product descriptions, images, or prices are completely accurate or error-free. In the event of a pricing error, we reserve the right to cancel or adjust any affected orders.
To the fullest extent permitted by law, Nova Elegance is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
8. Privacy Policy
Your use of our Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. You can review our Privacy Policy here.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of The Netherlands. By using our Website, you agree to submit to the exclusive jurisdiction of the courts of The Netherlands for any disputes or legal matters arising from these Terms.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we do, we will post the updated Terms on this page, and the "Effective Date" will be updated accordingly. We encourage you to review these Terms periodically for any changes.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: service.novaelegance@gmail.com
This Terms and Conditions page was last updated on July 11 2025.